I want to update the mobile number linked to my investments, how can I do this?

The contact number change process involves three steps:

1. Creating the request for contact number change from your Scripbox account

2. Updating the new contact number in the existing folios

3. Updating the new contact number in the Scripbox records

Steps to raise the contact number change request via the app: 

a. Login into your Scripbox account

b. Click on Profile (towards the right-hand side corner on the top of the home page)

c. Click on the investor name - Under Investments - Click on Scripbox - Click on Change under Contact number

d. Edit the contact number and Click on Update Change

Post which it will direct you to the MF central page, where you can update the email id via online. The details will be updated in the folios within 1 working day.

If the contact number change request fails, then you are required  to undergo an offline process. 

For updating the new contact number at the folios (10-13 working days) (Scanned Copies):

a. Self-signed contact number change request (same will be sent by Scripbox)

b. Self-signed PAN card copy.

Once we receive the documents, the new contact number will updated across all the folios. 

For updating the new contact number  in your Scripbox account (1 working day): 

Once the new contact number is updated in all the folios, the new contact number will be updated in the Scripbox records.

If we need any additional documents, we shall let you know accordingly. The change of contact number usually takes 2 weeks from the time we have received the complete set of documents.